Conversational agents trained on your data, deployed on your terms — available around the clock, with human oversight built in.
Hi! I can help with orders, returns, and product info. What do you need?
Do you offer same-day delivery?
Yes! Orders before 2 PM qualify. Want me to check availability for your zip code?
Yes please!
Purpose-built AI that fits your workflow, speaks your brand voice, and keeps your team in control.
Your chatbot handles inquiries at 2 AM on a Sunday with the same quality as 9 AM on Monday. No overtime, no sick days, no missed messages.
We build chatbots that know your products, policies, pricing, and brand voice — not a generic assistant that guesses. Your knowledge, delivered precisely.
When a question needs human judgment, the bot knows. It hands off smoothly with full conversation context — no customer left frustrated.
Every Freebranch chatbot is built end-to-end — from data ingestion and configuration to deployment and ongoing tuning. No guesswork, no half-built solutions.
Start the ConversationHandles typos, slang, abbreviations, and conversational phrasing naturally — the way your customers actually speak.
Deploy to your website, Slack, Microsoft Teams, or any platform via API — meet customers and staff where they already are.
Connects to HubSpot, Salesforce, Zendesk, and more. The bot can look up orders, check inventory, and log conversations automatically.
Ingest PDFs, web pages, and documents. Update your bot's knowledge instantly — no retraining, no downtime.
See exactly what customers ask, where they drop off, and what resolves their issues — data that improves your business, not just bot statistics.
You define when and how the bot escalates. It passes the full conversation thread so your team has complete context immediately.
Monthly reviews of real conversation data, continuous refinement of responses, and proactive recommendations as your business evolves.
From frontline customer support to internal operations, the right chatbot transforms how your team spends its time.
Answer FAQs, troubleshoot common issues, process returns, and check order status — without touching a ticket queue.
Engage visitors, ask qualifying questions, and route hot leads to your sales team — while they're still on the page.
HR policies, IT troubleshooting, compliance docs, onboarding guides — instantly accessible to your team without burdening any one person.
Size guides, compatibility checks, availability, shipping timelines, and personalized recommendations — all answered instantly.
Let customers book, confirm, and reschedule 24/7 — fully synced with your calendar, no phone tag required.
Have something specific in mind? We build custom chatbot workflows for virtually any business process.
Tell us about itMost chatbot vendors sell you capability and leave risk management to you. Freebranch is different — we design for what happens when the AI is wrong, not just when it's right.
Our chatbots are built with clear boundaries, honest limitations, and human oversight baked in — so you can deploy with confidence, not crossed fingers.
Your bot always tells users what it can and can't do. No bluffing, no hallucinated answers presented as fact.
We rigorously test responses against edge cases and out-of-scope questions before any deployment goes live.
We don't share your data or use it to train models for others. Your knowledge base is exclusively yours.
Built on open standards. If you ever move on, you keep your data and configuration — no ransom, no hassle.
Let's talk about your use case. Most projects are fully up and running within four to six weeks — and we handle everything from design to deployment.